Start Date: 2/16/2026 12:00 PM EST
End Date: 2/16/2026 1:00 PM EST
Organization Name:
WVPCA
Contact:
Please join the WVPCA team for an informational webinar regarding how to implement a successful Patient Experience Survey. Participants will be provided detailed instructions on obtaining the correct sample size, helpful pointers, and answer any questions you may have.
The West Virginia Primary Care Association offers the Patient Experience Survey twice a year to participating health centers. The purpose of this survey program is three-fold:
- To provide Community Health Centers with information and insight from patients’ viewpoints about services provided
- Results are intended for use by management to design and track quality improvement
- Meets certain HRSA reporting requirements towards PCMH recognition
By the end of the session participants will be able to:
- Understand the steps to obtain the correct number of surveys
- Understand useful tips and pointers to have a successful survey
- Understand data gathered and how to address changes if needed
Event Date and Time: February 16, 2026 | 12:00 PM - 1:00 PM
Target Audience: Any health center staff involved in the patient experience survey implementation such as COOs, Site Managers, and Practice Managers.
This event is intended only for Community Health Center Staff.
Registration closes on February 16 at 8:30 AM EST.
To Register: Select "Individual Member" if you have a login (username/password). If you would like to request a login, please contact Matthew Arthur at the WVPCA at (304) 346-0032 or select temporary login.
Thank you for joining us, and we look forward to seeing you on February 16th!
Marketing Release: Classes or events sponsored by the West Virginia Primary Care Association (WVPCA) may be photographed, video-recorded, or audio-recorded. Attendance at a WVPCA class or event constitutes the consent of all attendees. The future broadcast, publication, or other use of photographs, videos, or recordings is solely at the discretion of WVPCA.
Funding: This project is supported by the Health Resources and Services Administration (HRSA) of the US Department of Health and Human Services (HHS) award totaling $1,205,000 with 0% financed with non-governmental sources. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS, or the US Government.
